Frequently Asked Question

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General Questions

Are your products authentic?

we can guarantee you that all our products are 100% authentic .

How to pay?

-You can pay online by Debit or Credit card through Sadad .

-You can pay on delivery by Cash or Benefit pay , 

 

Did you ship internationally

We are now shipping to all GCC countries. BAHRAIN/ UAE /  KUWAIT / OMAN / QATAR / SAUDI ARABIA

How are shipping rates calculated?

• Shipping inside Bahrain costs BD2 .
•  
• Shipping fees to GCC will be automatically calculated on checkout and be based on the weight of your order and delivery address.

When should I expect to receive my order

Inside Bahrain :

-All orders are shipped within 1 working day . 

– Place your order before 2:00 PM for same day delivery! (Friday Off)

GCC : 3-5 business days 

 

How can i Cancel my order?

The order cannot be cancelled after it has been placed .

Do you accept return or exchange ?

-No Return.

-Exchange is available within 3 days of delivery ( Only For orders inside Bahrain)

-You can read our return & exchange policy by clicking Here

If you have any issue with your order, or if you received wrong item please contact us at :

E-mail: info@aljawharabrands.com

Whatsapp: +97333680586